Pledge Insurance Services, Mercury Agent
235 N Azusa Ave, Suite F, West Covina, California, 91791
Pledge Insurance Services is generally viewed as a reliable and honest agency. Long-term clients appreciate the consistency and personal attention from agents like Charlie and Sandra. The agency is praised for its ability to find good rates and handle policy changes efficiently. While there are some reports of frustration regarding office hours and occasional communication lapses, the majority of feedback highlights a professional team that is dedicated to helping clients navigate their insurance needs.
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Call ahead to confirm office hours before visiting to avoid disappointment.
✓ What Works Well
- Reliable and honest service
- Efficient handling of policy changes
- Competitive pricing
✗ Areas to Improve
- Occasional issues with office availability
- Some reports of communication lapses
- How do I bundle my home and auto policies?
- Can you help me with a complex claim?
Charlie is the best, always accommodates requests.
Sandra is very knowledgeable and responsive.
Great service, but check the hours before visiting.
- Category Financial Services
- City West Covina
- State California
- Postcode 91791
- Country United States
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