Podiatry 1st & Gateway Clinical Trials - O'Fallon
717 Insight Ave, STE 100, O'Fallon, Illinois, 62269
Podiatry 1st is generally praised for its modern facility and the high quality of care provided by doctors like Dr. Anderson. Patients appreciate the effective treatments and the friendly, accommodating nature of the clinical staff. However, there are consistent complaints about billing transparency, upselling practices, and occasional unprofessionalism from front-desk staff. It is a solid choice for medical care, provided you are clear on costs upfront.
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Ask for a detailed breakdown of all costs, including potential follow-up fees, before starting any treatment.
✓ What Works Well
- Modern and clean facility
- Effective surgical outcomes
- Friendly clinical staff
✗ Areas to Improve
- Billing transparency issues
- Upselling after the sale
- Occasional front-desk rudeness
- Are orthotics covered by insurance?
- What is the cost for this procedure?
Dr. Anderson is fantastic.
Billing department is a headache.
Great care, but watch out for hidden fees.
- Category Health & Medical
- City O'Fallon
- State Illinois
- Postcode 62269
- Country United States
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