Financial Services · Insurance Agency

Point Insurance - Framingham

191 Concord St, Framingham, Massachusetts, 01702

Google Maps Updated: 14 May 2026
Authenticity Score: 81/100
About

Clients generally appreciate the professional and efficient service provided by agents like Carolina and Diego. Many highlight the ease of setting up policies and the responsiveness of the team. However, there are some negative reviews regarding billing issues and communication, suggesting that while many have a great experience, there is room for improvement in consistency.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
12
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 84/100
Pro Tip

Ask for a detailed breakdown of your policy to ensure you understand what you are paying for.

Generally high satisfaction
Responsive team
Pros & Cons

✓ What Works Well

  • Professional and efficient agents
  • Responsive team
  • Easy policy setup

✗ Areas to Improve

  • Some billing concerns
  • Inconsistent communication
  • None significant
Frequently Asked Questions
  • Can you help me with my policy?
  • How do I save on my premium?
User Feedback

Carolina is great

Great service and prices

Professional and responsive

Location Details
Street: 191 Concord St
City: Framingham
State: Massachusetts
Postcode: 01702
Country: United States
Location
191 Concord St, Framingham, MA 01702
Quick Info
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