Financial Services · Insurance Agency

Point Insurance - Marlborough

190 Main St, Marlborough, Massachusetts, 01752

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

This office receives strong praise for its professional and dedicated staff, with agents like Carol and Cristina frequently mentioned for their expertise. Many clients appreciate the personalized attention and the effort put into finding the best rates. However, there are some negative reviews regarding billing and communication, suggesting that while the service is generally excellent, there can be occasional hiccups.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 79/100
Staff Helpfulness 84/100
Pro Tip

Ask for a policy review to see if you qualify for better rates.

Strong local presence
High client satisfaction
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable staff
  • Personalized attention
  • Good at finding competitive rates

✗ Areas to Improve

  • Occasional billing issues
  • Some reports of poor communication
  • Mixed experiences with policy management
Frequently Asked Questions
  • How can I save on my home insurance?
  • Can you help me with a policy renewal?
User Feedback

Carol is the best.

They really care about their clients.

Professional and efficient.

Location Details
Street: 190 Main St
Neighborhood: Marlborough
City: Marlborough
State: Massachusetts
Postcode: 01752
Country: United States
Location
190 Main St, Marlborough, MA 01752
Quick Info
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