Polished Lounge
4417 2nd Ave, Suite 3, Detroit, Michigan, 48201
Polished Lounge is often praised for its clean, modern aesthetic and high-quality nail art. Many clients love the hospitality, including the mimosas and massage chairs. However, there is a recurring theme of frustration regarding their strict cancellation policy and inconsistent customer service. While many find it a top-tier salon, others feel the management can be dismissive.
We analyze 72 public reviews for Polished Lounge using our data models and filter out spam to highlight only authentic feedback.
Be very careful with their cancellation policy; ensure you can make your appointment to avoid fees.
✓ What Works Well
- Beautiful, clean salon
- Excellent nail art
- Great hospitality
✗ Areas to Improve
- Strict cancellation policy
- Inconsistent customer service
- Hard to reach by phone
- Do I need a deposit?
- Is there free parking?
- Are they good with dip nails?
Mai Mai and Sam are top tier
Love the mimosas
Cancellation policy is harsh
- Category Personal Care
- Neighborhood Midtown
- City Detroit
- State Michigan
- Postcode 48201
- Country United States
