Food & Beverage · Fast Casual
Pollo Tropical
14683 S Military Trl, Delray Beach, Florida, 33484
Google Maps
Updated: 18 May 2026
Authenticity Score: 60/100
About
Pollo Tropical is a well-known chain that many locals rely on for a quick, affordable meal. However, this specific location has received numerous complaints regarding service quality, order accuracy, and food consistency. While some diners still enjoy the food, many others have had frustrating experiences, making it a hit-or-miss option for a quick bite.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Pollo Tropical using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
65/100
Value for Money
60/100
Pro Tip
Always double-check your order before leaving the drive-thru.
Drive-Thru
Online Ordering
Pros & Cons
✓ What Works Well
- Affordable
- Quick service (when it works)
- Good chicken
✗ Areas to Improve
- Inconsistent service
- Order accuracy issues
- Some reports of poor food quality
Frequently Asked Questions
- Is it good for families?
- Do they have healthy options?
- Is the drive-thru fast?
User Feedback
Food is usually tasty.
Service can be very frustrating.
Check your order before leaving.
Quick Info
- Category Food & Beverage
- Neighborhood Delray Beach
- City Delray Beach
- State Florida
- Postcode 33484
- Country United States
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