Food & Beverage · Pizzeria

Pontillo's Pizzeria West Ridge Rd

2010 W Ridge Rd, Rochester, New York, 14626

Google Maps Updated: 17 May 2026
Authenticity Score: 78/100
About

Pontillo's on West Ridge Road is a classic Rochester spot, but reviews are very mixed. While many love the signature sauce and crust, others report significant issues with service, order accuracy, and burnt food. It seems to be a place where you either have a great experience or a frustrating one.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Pontillo's Pizzeria West Ridge Rd using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 68/100
Pro Tip

Try the white pizza or the pink sauce for a unique flavor profile.

Dine-in
Takeout
Pros & Cons

✓ What Works Well

  • Signature sauce and crust
  • Generous toppings
  • Cozy dining area

✗ Areas to Improve

  • Inconsistent service
  • Frequent order errors
  • Burnt or undercooked food
Frequently Asked Questions
  • Do they deliver?
  • Is the dining room open?
  • Why is the service so slow?
User Feedback

The pink sauce is a hidden gem.

Service can be rude during busy times.

Check your order before leaving.

Location Details
Street: 2010 W Ridge Rd
Neighborhood: West Ridge
City: Rochester
State: New York
Postcode: 14626
Country: United States
Location
2010 W Ridge Rd, Rochester, NY 14626
Quick Info
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