POOL-ology
4631 US-190, Belton, Texas, 76513
POOL-ology has a polarized reputation. Many customers are thrilled with their pool builds, praising the design, communication, and professionalism of the team. However, there are significant complaints regarding poor communication, missed appointments, and inconsistent maintenance quality. While some find them to be a top-tier company, others feel they are unreliable and lack accountability when issues arise.
We analyze 75 public reviews for POOL-ology using our data models and filter out spam to highlight only authentic feedback.
If you choose them for maintenance, ask for a specific technician and request regular photo updates to ensure the work is being done.
✓ What Works Well
- High-quality pool design and construction
- Professional and knowledgeable team
- Responsive to initial inquiries
✗ Areas to Improve
- Inconsistent maintenance quality
- Poor communication and missed appointments
- Lack of accountability for errors
- Do they offer weekly maintenance plans?
- How long does a typical pool build take?
- Are they responsive to repair requests?
Micah and Kevin were great to work with.
The maintenance team is inconsistent and unreliable.
They are great at building, but poor at servicing.
- Category Home Services
- City Belton
- State Texas
- Postcode 76513
- Country United States
