Pool & Spa Depot
1200 E Carroll St, Tullahoma, Tennessee, 37388
Pool & Spa Depot in Tullahoma is a popular choice for pool and spa supplies, with many customers praising the knowledgeable and helpful staff. However, there are significant complaints regarding installation delays, poor communication, and issues with independent contractors. While the in-store experience is generally positive, the service and installation side of the business has left some customers feeling frustrated and disappointed.
We analyze 79 public reviews for Pool & Spa Depot using our data models and filter out spam to highlight only authentic feedback.
It is often better to visit the store in person than to rely on phone support.
✓ What Works Well
- Knowledgeable and helpful in-store staff
- Good selection of pools and spas
- Helpful 'pool school' sessions
✗ Areas to Improve
- Installation delays and poor communication
- Issues with independent contractors
- Inconsistent service and repair follow-up
- Do they offer pool installation services?
- How do they handle installation delays?
- Are their staff knowledgeable about pool chemistry?
The staff is very patient and helpful.
Installation was a nightmare.
Great in-store experience, poor service.
- Category Retail & Malls
- City Tullahoma
- State Tennessee
- Postcode 37388
- Country United States
