Food & Beverage · Fast Food Chicken

Popeyes Louisiana Kitchen

835 Foothills Mall Dr, Maryville, Tennessee, 37801

Google Maps Updated: 16 May 2026
Authenticity Score: 72/100
About

This Popeyes location is a total mixed bag. Many customers complain about long drive-thru waits, cold or old food, and a lack of cleanliness in the dining area. However, a few staff members like Misty receive high praise for their kindness and effort. It seems like a hit-or-miss spot where consistency is the biggest issue. If you catch them on a good day, it's solid, but many feel it's not worth the gamble.

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We analyze 71 public reviews for Popeyes Louisiana Kitchen using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Check your order before leaving the window; missing items and cold food are common complaints.

Drive-thru speed: Slow
Cleanliness: Poor
Pros & Cons

✓ What Works Well

  • Friendly staff members like Misty
  • Spicy chicken is a fan favorite
  • Some reports of hot and fresh food

✗ Areas to Improve

  • Extremely long wait times
  • Dirty dining room and bathrooms
  • Inconsistent food quality and temperature
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Is the food fresh?
  • Why is the restaurant so dirty?
User Feedback

Hit or miss on food quality

Staff can be rude or lazy

Cleanliness needs major improvement

Location Details
Street: 835 Foothills Mall Dr
Neighborhood: Foothills Mall
City: Maryville
State: Tennessee
Postcode: 37801
Country: United States
Location
835 Foothills Mall Dr, Maryville, TN 37801
Quick Info
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