Food & Beverage · Fast Food Chicken

Popeyes Louisiana Kitchen

13011 Old Hickory Blvd, Antioch, Tennessee, 37013

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

This location is a total mess. Customers are fed up with the rude staff, long wait times, and cold, old food. The dining area is often filthy, and management seems completely checked out. While a few employees try their best, the overall vibe is a major letdown for anyone looking for a quick bite.

Our Review Process
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12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Popeyes Louisiana Kitchen using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 35/100
Value for Money 30/100
Pro Tip

Check your bag before leaving the drive-thru; missing sides and incorrect orders are the norm here.

Inconsistent quality
Poor management
Pros & Cons

✓ What Works Well

  • Some staff members are hardworking
  • Chicken can be crispy when fresh
  • Convenient location for truckers

✗ Areas to Improve

  • Extremely rude and unmotivated staff
  • Food is often cold or missing items
  • Dirty dining area and restrooms
Frequently Asked Questions
  • Why is the dining room always closed?
  • Do they ever open on time?
  • Why is the service so consistently bad?
User Feedback

Management needs a total overhaul

The food quality is hit or miss

Avoid this spot if you want a decent meal

Location Details
Street: 13011 Old Hickory Blvd
Neighborhood: Antioch
City: Antioch
State: Tennessee
Postcode: 37013
Country: United States
Location
13011 Old Hickory Blvd, Antioch, TN 37013
Quick Info
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