3214 Secor Rd, Toledo, Ohio, 43606
Customers are consistently frustrated by long wait times and poor order accuracy at this location. While some patrons enjoy the food quality when it is fresh, many report cold, incorrectly prepared meals. The staff is frequently described as unorganized, lacking urgency, and occasionally rude. Management appears to be a significant pain point, with many reviewers feeling the store is poorly run. Overall, the experience is hit-or-miss, leaning heavily toward negative due to service failures.
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Check your bag for all items before leaving the drive-thru, as missing sides and condiments are common.
✓ What Works Well
✗ Areas to Improve
Service is a total disaster
Food is great but the wait ruins it
Management needs to step up