Porter Automotive Group
414 E Cleveland Ave, Newark, Delaware, 19711
Porter Automotive Group is a large dealership group with a mixed reputation. Many customers have had great experiences with their sales and service departments, praising the friendly and knowledgeable staff. However, there are significant complaints about high prices, upselling, and inconsistent communication. It's a convenient option for many, but some customers feel they are being overcharged or misled.
We analyze 68 public reviews for Porter Automotive Group using our data models and filter out spam to highlight only authentic feedback.
Always ask for a clear breakdown of recommended services and check if they are truly necessary.
✓ What Works Well
- Friendly and knowledgeable staff
- Good selection of vehicles
- Convenient amenities
✗ Areas to Improve
- High prices
- Aggressive upselling
- Inconsistent communication
- Do they offer loaner cars?
- Is there a warranty on their work?
- How long does a typical service take?
The staff is very friendly.
They try to upsell unnecessary services.
Communication can be hit or miss.
- Category Automobile
- Neighborhood Newark
- City Newark
- State Delaware
- Postcode 19711
- Country United States
