Porter's Automotive, Inc.
Automobile · Auto Repair

Porter's Automotive, Inc.

2715 Williamson Rd, Roanoke, Virginia, 24012

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Customers generally love the honest, down-to-earth vibe at Porter's. Many praise the owner, John, and the front desk staff for being helpful and fair. While some folks have had issues with communication or wait times, most feel they get a good bang for the buck. It's a go-to spot for many locals who want a mechanic they can actually trust. The shop is known for being straightforward and not pushing unnecessary repairs.

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We analyze 77 public reviews for Porter's Automotive, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 82/100
Pro Tip

Call ahead to check if they are taking walk-ins, as they get very busy.

State Inspections
General Repair
Pros & Cons

✓ What Works Well

  • Honest and trustworthy staff
  • Fair and competitive pricing
  • Fast and efficient service

✗ Areas to Improve

  • Inconsistent communication
  • Long wait times during busy periods
  • Occasional rude front desk interactions
Frequently Asked Questions
  • Do they take appointments for inspections?
  • Are they honest about repair needs?
  • Can they handle specific vehicle makes?
User Feedback

Great local shop with a personal touch.

Sometimes the front desk can be a bit blunt.

They really go above and beyond for customers in a pinch.