Food & Beverage · Fast Casual

Portillo's Batavia

531 N Randall Rd, Batavia, Illinois, 60510

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

Portillo's is a Chicago classic, and this Batavia location is generally well-loved for its Italian beef and hot dogs. While some customers have had issues with order accuracy and service speed, most find the food to be consistently tasty and worth the price. It's a busy spot, so be prepared for a wait, but the chocolate cake shake is almost always worth it.

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We analyze 68 public reviews for Portillo's Batavia using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 80/100
Value for Money 65/100
Pro Tip

The chocolate cake shake is a meal in itself—plan accordingly!

Drive-thru
Chicago classics
Pros & Cons

✓ What Works Well

  • Classic Chicago-style food
  • Chocolate cake shake
  • Consistent quality

✗ Areas to Improve

  • Long wait times
  • Order accuracy issues
  • Pricey
Frequently Asked Questions
  • Is the Italian beef fresh?
  • Do you have plant-based options?
  • Why is the drive-thru so busy?
User Feedback

Chocolate cake shake is a must

Check your bag before leaving

Classic Chicago taste

Location Details
Street: 531 N Randall Rd
City: Batavia
State: Illinois
Postcode: 60510
Country: United States
Location
531 N Randall Rd, Batavia, IL 60510
Quick Info
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