Food & Beverage · Fast Casual

Portillo's Crestwood

13130 S Cicero Ave, Crestwood, Illinois, 60445

Google Maps Updated: 16 May 2026
Authenticity Score: 88/100
About

Portillo's in Crestwood is a classic Chicago-style spot that remains popular for its Italian beef and hot dogs. While many diners enjoy the nostalgic decor and consistent food quality, there are frequent reports of order inaccuracies and slow service. It is a busy location, and while many have great experiences, others feel the quality has slipped over the years.

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We analyze 69 public reviews for Portillo's Crestwood using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 85/100
Value for Money 78/100
Pro Tip

Always double-check your bag for missing items before driving away.

Iconic
Busy
Pros & Cons

✓ What Works Well

  • Classic Chicago food
  • Nostalgic atmosphere
  • Fast service when accurate

✗ Areas to Improve

  • Order inaccuracies
  • Slow drive-thru
  • Inconsistent food quality
Frequently Asked Questions
  • Is the Italian beef authentic?
  • Why is the drive-thru slow?
  • Do they have vegetarian options?
User Feedback

Best Italian beef in town.

Check your order before leaving.

Great vibe, but service can be hit or miss.

Location Details
Street: 13130 S Cicero Ave
Neighborhood: Crestwood
City: Crestwood
State: Illinois
Postcode: 60445
Country: United States
Location
13130 S Cicero Ave, Crestwood, IL 60445
Quick Info
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