523 Church St, Decatur, Georgia, 30030
Positive Impact Health Centers is a vital resource for the community, but it's plagued by administrative chaos. Patients love the care they receive from the medical staff, but the front desk and billing departments are frequently described as disorganized, rude, and unresponsive. It's a place where you get great care if you can survive the admin process.
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Be prepared for long waits and keep your own records of all appointments and billing.
✓ What Works Well
✗ Areas to Improve
Great care, terrible admin.
Compassionate staff, but the office is a mess.
Vital resource, but needs better management.