Food & Beverage · Sandwich Shop

Potbelly

8134 Agora Pkwy, Suite 300, Live Oak, Texas, 78233

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Potbelly in Live Oak is a polarizing spot. While many customers love the toasted sandwiches and friendly service, others report significant issues with long wait times, especially when catering orders take priority. Consistency in food quality and staff attitude are the main points of contention.

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We analyze 80 public reviews for Potbelly using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 82/100
Value for Money 70/100
Pro Tip

Order ahead via the app to avoid the long in-store wait, but be prepared for potential delays during peak lunch hours.

Sandwich quality: High
Wait times: Variable
Pros & Cons

✓ What Works Well

  • Delicious toasted sandwiches
  • Great cookies and shakes
  • Friendly management (Dave)

✗ Areas to Improve

  • Long waits for online/catering orders
  • Inconsistent staff attitude
  • Occasional order errors
Frequently Asked Questions
  • Why do online orders take priority?
  • Is the bread fresh?
  • Why is the service so slow?
User Feedback

Great food when they get it right.

Service can be hit or miss depending on the shift.

Management tries to fix issues when they arise.