4023 Summit Plaza Dr, Louisville, Kentucky, 40241
Potbelly is a go-to for many looking for a hot, toasted sandwich. The food is generally well-regarded, with the chicken club and broccoli cheddar soup being standouts. However, service and cleanliness are major pain points at this location. Customers frequently report dirty tables, slow service, and inconsistent staff attitudes. It is a good spot for a quick bite if you catch them on a good day.
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Don't leave without trying the chocolate brownie cookie.
✓ What Works Well
✗ Areas to Improve
Sandwiches are great, but the place is often dirty.
Staff is hit or miss.
Best cookies in town.