Food & Beverage · Sandwich Shop

Potbelly

9668 Main St, Fairfax, Virginia, 22031

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Potbelly in Fairfax is a popular spot for warm, toasted sandwiches. Customers generally enjoy the food, especially the bread and pepper spread. However, service can be inconsistent, with reports of long wait times, order errors, and occasional issues with staff attitude. It's a solid choice for a quick meal, but consistency is a common concern.

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We analyze 78 public reviews for Potbelly using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 68/100
Pro Tip

Try the pepper spread for an extra kick.

Toasted subs
Milkshakes
Pros & Cons

✓ What Works Well

  • Warm, toasted sandwiches
  • Good bread
  • Tasty pepper spread

✗ Areas to Improve

  • Inconsistent service
  • Long wait times
  • Order errors
Frequently Asked Questions
  • Is it fast?
  • Are the sandwiches good?
  • Do they have gluten-free?
User Feedback

Great sandwiches

Hit or miss service

Good value