564 State St, Madison, Wisconsin, 53703
Potbelly on State Street is a convenient spot for a quick sandwich, but it suffers from significant service and consistency issues. While many enjoy the toasted subs and shakes, recent reviews highlight frequent order errors, long wait times, and rude staff. It is a hit-or-miss experience that often leaves customers frustrated, despite the quality of the food itself.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your order before leaving the store, as mistakes are common.
✓ What Works Well
✗ Areas to Improve
Sandwiches are good but service is lacking
Check your order before leaving
Hit or miss