Other · Utility Provider

Potomac Edison

10802 Bower Ave, Williamsport, Maryland, 21795

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Potomac Edison is a utility provider that faces significant criticism from its customers. Many reviewers complain about high bills, poor customer service, and long wait times. While some customers have had positive experiences with service restoration, the overall sentiment is negative, with many feeling that the company lacks transparency and accountability.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 45/100
Facilities 40/100
Pro Tip

If you have a billing issue, try to use their online portal to submit meter readings to avoid estimated billing.

Utility provider
High customer dissatisfaction
Pros & Cons

✓ What Works Well

  • Quick service restoration in some cases
  • Helpful staff when reached
  • None significant

✗ Areas to Improve

  • High bills and rate hikes
  • Poor customer service and long wait times
  • Lack of transparency
Frequently Asked Questions
  • Why is my bill so high?
  • How can I reach customer service?
User Feedback

Worst customer service ever.

They are scamming people.

Wait times are ridiculous.

Location Details
Street: 10802 Bower Ave
City: Williamsport
State: Maryland
Postcode: 21795
Country: United States
Location
10802 Bower Ave, Williamsport, MD 21795
Quick Info
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