504 E Ridgeville Blvd, Suite 110, Mt Airy, Maryland, 21771
This practice is a classic example of 'great doctors, terrible admin.' Patients love the medical providers, who are often described as life-savers, but the front office staff is frequently cited as rude, unhelpful, and disorganized. If you can get past the phone lines and the front desk, you'll likely get excellent care, but be prepared for a frustrating administrative experience.
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Use the patient portal for everything; calling the office is often a waste of time.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the staff is a nightmare.
Expect to wait a long time.
Great care if you can survive the front office.