251 National Harbor Blvd, Suite 400-A, Forest Heights, Maryland, 20745
The clinical care provided by the urologists is often described as excellent and professional. However, the administrative side of the practice, including billing and front desk communication, is frequently criticized. Patients report feeling like a burden to the staff and express frustration with opaque pricing and poor responsiveness.
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Be very proactive about getting written estimates for all procedures and double-check your insurance coverage before proceeding.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk staff will kill the practice.
Misleading pricing and poor communication.
Clinical care is top-notch, but the admin side is atrocious.