Potomac Urology
2296 Opitz Blvd, Room 350, Woodbridge, Virginia, 22191
This practice has a very mixed reputation. While many patients praise the medical expertise and bedside manner of specific doctors, there are numerous and severe complaints regarding administrative staff, billing errors, and difficulty reaching the office. Patients often feel like a number rather than a person, and the administrative hurdles can be significant. It is a practice where the clinical care is often good, but the administrative experience is frequently poor.
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If you have a billing issue, document everything and follow up with your insurance company directly.
✓ What Works Well
- Knowledgeable and skilled doctors
- Effective treatment plans
- Professional clinical staff
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Billing errors and lack of transparency
- Impossible to reach by phone
- Why is it so hard to get a refill?
- Are the billing practices transparent?
Doctors are great, but the office is a nightmare.
I felt like a number, not a patient.
Billing is confusing and hard to resolve.
- Category Health & Medical
- City Woodbridge
- State Virginia
- Postcode 22191
- Country United States
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