Potomac Urology
1800 N Beauregard St, Suite 300, Alexandria, Virginia, 22311
Potomac Urology is a large practice with a very mixed reputation. Many patients praise the expertise and care of doctors like Dr. Desai and Dr. Gandhi. However, there are significant and frequent complaints about the administrative staff, billing department, and difficulty reaching the office. Many patients feel the practice is disorganized and that the administrative side is more focused on money than patient care. It's a place where you can get good medical care, but you might have to deal with significant administrative headaches.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all your visits and billing statements, and be prepared to follow up multiple times with the billing department.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Thorough and professional care
- Successful surgical outcomes
✗ Areas to Improve
- Terrible billing department
- Difficult to reach by phone
- Administrative disorganization
- How do I resolve a billing issue?
- Why is it so hard to reach the office?
The doctors are great, but the billing is a nightmare.
I felt like a transaction, not a patient.
Great care, but the administrative side is awful.
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22311
- Country United States
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