5659 S Pkwy Dr, #140, Gloucester, Virginia, 23061
Pouchot Dentistry has a divided reputation. While many patients praise Dr. Pouchot's clinical skills and the quality of care, there is a significant amount of negative feedback regarding the office management, particularly concerning the front desk staff. Communication issues, billing disputes, and perceived rudeness have led some long-term patients to leave. It is a practice where the clinical care is often overshadowed by administrative challenges.
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✓ What Works Well
✗ Areas to Improve
The dentist is great, but the staff is difficult.
Billing is a major headache.
Communication is very poor.