Health & Medical · Orthodontics

Prairie Orthodontics

1475 N Dilleys Rd, Suite 1, Gurnee, Illinois, 60031

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

Prairie Orthodontics has a very polarized reputation. Many families love Dr. Mike and the friendly staff, noting great results and a welcoming environment. However, there are serious complaints regarding rude office management, aggressive billing, and a lack of transparency. Some patients feel the practice is more focused on profit than patient care.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
16
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Always get a written treatment plan and insurance breakdown before starting any work.

Kid-friendly
Flexible hours
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Great results
  • Kid-friendly

✗ Areas to Improve

  • Rude office management
  • Billing transparency issues
  • Aggressive upselling
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are you in-network with my insurance?
User Feedback

Dr. Mike is amazing with kids.

Office manager is very rude.

Billing practices feel deceptive.

Location Details
Street: 1475 N Dilleys Rd, Suite 1
Neighborhood: Gurnee
City: Gurnee
State: Illinois
Postcode: 60031
Country: United States
Location
1475 N Dilleys Rd Ste 1, Gurnee, IL 60031
Quick Info
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