1475 N Dilleys Rd, Suite 1, Gurnee, Illinois, 60031
Prairie Orthodontics has a very polarized reputation. Many families love Dr. Mike and the friendly staff, noting great results and a welcoming environment. However, there are serious complaints regarding rude office management, aggressive billing, and a lack of transparency. Some patients feel the practice is more focused on profit than patient care.
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Always get a written treatment plan and insurance breakdown before starting any work.
✓ What Works Well
✗ Areas to Improve
Dr. Mike is amazing with kids.
Office manager is very rude.
Billing practices feel deceptive.