Prathima Chaloori, MD
203 Turnpike St, #300, North Andover, Massachusetts, 01845
Dr. Chaloori is highly regarded for her clinical expertise and compassionate care, with many patients feeling truly heard. However, the office administration is a major pain point, with frequent complaints about unreachable phone lines, poor communication, and rude staff, which significantly detracts from the overall patient experience.
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Use the patient portal for all communication, as phone lines are notoriously unreliable.
✓ What Works Well
- Caring and thorough doctor
- Effective diagnosis and treatment
- Compassionate bedside manner
✗ Areas to Improve
- Impossible to reach by phone
- Rude and unhelpful front desk
- Poor referral management
- Why can't I get a return call?
- How do I get a referral processed?
Dr. Chaloori is the best, but the office staff is a disgrace.
She listens and actually cares about my health.
The phone system is a total failure.
- Category Health & Medical
- City North Andover
- State Massachusetts
- Postcode 01845
- Country United States
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