Health & Medical · Chiropractic and Massage

Preferred Chiropractic & Massage

3985 N Michigan Ave, Saginaw, Michigan, 48604

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

Preferred Chiropractic & Massage is generally well-regarded for its friendly staff and effective treatments. Many patients report significant pain relief and appreciate the personalized care from Dr. Horton. However, there are some recurring complaints regarding appointment scheduling and professionalism, with a few patients feeling their time was not respected. It is a solid choice for many, but communication could be improved.

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We analyze 73 public reviews for Preferred Chiropractic & Massage using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 70/100
Pro Tip

Confirm your appointment details via phone if you have any concerns about scheduling or wait times.

Massage therapy
Activator technique
Pros & Cons

✓ What Works Well

  • Effective pain relief
  • Friendly and welcoming staff
  • Good massage therapy

✗ Areas to Improve

  • Scheduling and wait time issues
  • Inconsistent professionalism
  • Billing transparency concerns
Frequently Asked Questions
  • Do they accept walk-ins?
  • Is the massage therapy good?
  • How long is the wait?
User Feedback

Dr. Horton is amazing.

Shelby is a fantastic massage therapist.

Great results, but scheduling can be frustrating.