5151 Katy Fwy, # 202, Houston, Texas, 77007
Preferred Gynecology is generally praised for its warm, professional, and attentive care. Dr. Swanson and her team are frequently commended for their expertise, kindness, and ability to make patients feel comfortable. However, there are recurring complaints about administrative issues, including billing errors, difficulty reaching the office by phone, and poor communication from the front desk staff. The clinical care is highly valued, but the administrative side can be a major pain point.
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✓ What Works Well
✗ Areas to Improve
Clinical care is excellent
Administrative staff needs improvement
Patients feel well-cared for by the doctor