Preferred Medical Group, Phenix City
3700 S Railroad St, Suite A, Phenix City, Alabama, 36867
The practice has a loyal patient base that appreciates the compassionate care provided by doctors like Dr. Riehl and Dr. Chandra. However, there are frequent and severe complaints regarding administrative disorganization, difficulty reaching the office, and poor communication.
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If you have urgent needs, try to visit in person if phone lines are unresponsive.
✓ What Works Well
- Compassionate and caring doctors
- Good for long-term care
- Friendly nursing staff
✗ Areas to Improve
- Poor administrative organization
- Difficulty reaching the office by phone
- Inconsistent communication
- Why is it so hard to get a refill?
- Are you accepting new patients?
Doctors are spot on with care
Office management needs improvement
Great for family primary care
- Category Health & Medical
- City Phenix City
- State Alabama
- Postcode 36867
- Country United States
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