Preferred Spine and Pain
171 Deep Wood Dr, STE 102, Round Rock, Texas, 78681
Preferred Spine and Pain receives highly polarized feedback. Some patients report life-changing relief and praise Dr. Kaplan's expertise and compassion. However, a significant number of patients report feeling dismissed, judged, or treated poorly, with complaints about administrative incompetence, billing issues, and poor bedside manner. The experience seems to vary greatly depending on the specific patient's situation and expectations.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex case, ask to see a specific provider who has been recommended by others, as experiences vary significantly.
✓ What Works Well
- Effective pain relief treatments
- Compassionate nursing staff
- Expertise in spine care
✗ Areas to Improve
- Poor bedside manner from the doctor
- Billing and scheduling nightmares
- Inconsistent communication
- Do you accept my insurance?
- What are the risks of the procedure?
- Why is it so hard to get an appointment?
The nurses are angels, but the doctor is cold.
Billing is a total disaster.
Finally pain-free thanks to this team.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78681
- Country United States
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