Premera Blue Cross Building 4 (Orcas)
6813 220th St SW, Mountlake Terrace, Washington, 98043
This health insurance provider receives overwhelmingly negative feedback. Clients frequently complain about poor customer service, difficulty getting claims approved, and confusing coverage information. While a small minority of clients report positive experiences, the general consensus is one of frustration and dissatisfaction with the company's processes and communication.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a claim issue, document every call and request a supervisor immediately; don't rely on standard customer service reps.
✓ What Works Well
- Some plans offer good coverage
- Some clients report positive experiences
✗ Areas to Improve
- Poor customer service
- Difficulty getting claims approved
- Confusing coverage information
- Why was my claim denied?
- How do I understand my coverage?
The worst health insurance company I have ever had.
They make you jump through hoop after hoop.
Customer service is uninformed and not polite.
- Category Health & Medical
- City Mountlake Terrace
- State Washington
- Postcode 98043
- Country United States
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