7226 Commons Dr, Suite A, Cheyenne, Wyoming, 82009
Patients generally hold the orthopedic surgeons here in high regard, citing successful surgeries and professional care. The clinical staff is often praised for their expertise. However, the administrative side—specifically billing, referrals, and scheduling—is a frequent source of complaint, with many patients feeling like they are just a number in a large system.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own copies of all referral documents and follow up with the specialist office directly to ensure they received the necessary files.
✓ What Works Well
✗ Areas to Improve
The surgery was a success, but the billing department is a headache.
Great doctors, but the office staff is overwhelmed.
I felt well-cared for clinically, but the admin process was frustrating.