Premier Collision Center
44 - 58 Hunter St, Newark, New Jersey, 07114
Premier Collision Center is a high-stakes shop with very divided opinions. Many customers are thrilled with the professional communication and showroom-quality results. Conversely, a vocal group reports extreme delays, poor communication, and even claims of missing items or shoddy mechanical work. It seems to be a 'love it or hate it' experience depending on the specific staff member assigned to the job.
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Request a written timeline and insist on a final inspection before leaving the lot.
✓ What Works Well
- Showroom quality finish
- Good communication (for some)
- Insurance coordination
✗ Areas to Improve
- Extremely long wait times
- Inconsistent mechanical work
- Rudeness from management
- Why is my repair taking months?
- Do you provide status updates?
- Is my car safe to drive?
My car looks brand new.
They had my car for 80 days.
Management was condescending.
- Category Automobile
- Neighborhood Newark
- City Newark
- State New Jersey
- Postcode 07114
- Country United States
