Premier Dental Partners O'Fallon
1630 Market Center Blvd, Suite 100, O'Fallon, Missouri, 63368
Patients generally praise the clinical skill of the dentists, particularly Dr. Harris and Dr. Rega. However, the office suffers from significant administrative friction, including long lead times for appointments and inconsistent communication. While the dental work is often described as top-notch, the scheduling process is a major pain point. Many long-term patients feel the service quality has dipped due to staff turnover.
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Request your recurring appointments months in advance to bypass the long lead times.
✓ What Works Well
- High clinical expertise
- Friendly and personable dentists
- Painless procedures
✗ Areas to Improve
- Difficult scheduling
- Poor administrative follow-up
- Inconsistent hygienist assignments
- Why is it so hard to get a cleaning appointment?
- Can I request the same hygienist every time?
Great clinical care but the front desk is a mess.
Dr. Harris is a gem, but the scheduling is a nightmare.
Staff turnover makes it hard to build rapport.
- Category Health & Medical
- City O'Fallon
- State Missouri
- Postcode 63368
- Country United States
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