Premier Dental Partners West County - Old Ballas
605 Old Ballas Rd, UNIT 118, Creve Coeur, Missouri, 63141
Patients generally praise the clinical expertise and friendly demeanor of the lead dentist, Dr. Birke. However, the practice suffers from significant administrative friction, including frequent staff turnover and billing inconsistencies. While many find the care top-notch, others report feeling like just another number in a corporate-style environment. The inconsistency in patient experience is a major pain point.
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Request Dr. Birke specifically if you want consistency, as the associate dentists rotate frequently.
✓ What Works Well
- High clinical expertise
- Friendly hygienists
- Modern facility
✗ Areas to Improve
- Billing department issues
- Frequent staff turnover
- Appointment cancellations
- Why is there a new dentist every time I visit?
- How can I resolve these mysterious billing charges?
Great clinical care but the admin side is a mess.
Dr. Birke is fantastic, but the revolving door of staff is concerning.
Billing department is impossible to reach.
- Category Health & Medical
- City Creve Coeur
- State Missouri
- Postcode 63141
- Country United States
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