3641 S Clyde Morris Blvd, Suite 500, Port Orange, Florida, 32129
Patients are generally very happy with the clinical care, particularly from Dr. Royce, who is praised for her thoroughness and kindness. The optical department, especially Stephanie, receives high marks for customer service. However, there are recurring complaints about administrative issues, such as difficulty reaching the office by phone and slow responses to pre-authorization requests.
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✓ What Works Well
✗ Areas to Improve
Dr. Royce is the best eye doctor I've seen.
The optical staff is very helpful.
Great care, but the office communication needs work.