Premier Family Medical and Urgent Care - Lehi Main Street
680 E Main St, Lehi, Utah, 84043
This practice is well-regarded for its medical providers, who are often described as caring and thorough. However, the administrative side of the business—specifically billing and front-desk communication—is a frequent source of complaint. Patients often feel the office is overbooked, leading to long waits and a rushed feeling during appointments.
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Always confirm if your visit is covered as preventative care before your appointment.
✓ What Works Well
- Caring and thorough providers
- Convenient on-site labs
- Urgent care availability
✗ Areas to Improve
- Billing and insurance issues
- Rude front desk staff
- Long wait times
- Why am I being billed for a preventative visit?
- How do I get my lab results?
The doctors are great, but the office management is lacking.
They really care about their patients.
Billing is a nightmare.
- Category Health & Medical
- City Lehi
- State Utah
- Postcode 84043
- Country United States
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