Health & Medical · Urgent Care

Premier Family Medical and Urgent Care - Pleasant Grove

830 N 2000 W St, Pleasant Grove, Utah, 84062

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This clinic is a mixed bag. Many patients appreciate the knowledgeable doctors and the convenience of urgent care. However, the front office staff frequently receives criticism for being rude, dismissive, and disorganized. Long wait times and billing confusion are common complaints that overshadow the quality of medical care.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

Don't rely solely on the online 'save my spot' feature; expect to wait regardless of what the website says.

Strong clinical staff
Poor administrative support
Pros & Cons

✓ What Works Well

  • Knowledgeable and caring doctors
  • Convenient urgent care hours
  • Clean facility

✗ Areas to Improve

  • Rude and dismissive front desk
  • Long wait times
  • Confusing billing and scheduling
Frequently Asked Questions
  • Why is the 'save my spot' feature inaccurate?
  • Are the front desk staff trained in customer service?
User Feedback

Doctors are great, but the front desk is a nightmare.

Wait times are way too long for urgent care.

Good medical care, but the system is broken.

Location Details
Street: 830 N 2000 W St
State: Utah
Postcode: 84062
Country: United States
Location
830 N 2000 W St, Pleasant Grove, UT 84062
Quick Info
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