Premier Health Express Urgent Care-Lusby
225 Town Square Dr, Lusby, Maryland, 20657
This clinic is a mixed bag. Some patients have a fantastic, quick experience, while others face significant delays and poor communication. The staff is often described as friendly, but the administrative side—especially billing and phone responsiveness—is a frequent source of frustration for many.
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Always confirm your insurance coverage and get a copy of your itemized bill before leaving the clinic.
✓ What Works Well
- Friendly staff
- Clean facility
- Fast service for some
✗ Areas to Improve
- Billing errors
- Unresponsive phone lines
- Long wait times
- Do you accept my insurance?
- Why can't I reach anyone by phone?
- How long is the wait?
Great care when it works
Billing is a nightmare
Staff is kind but overwhelmed
- Category Health & Medical
- City Lusby
- State Maryland
- Postcode 20657
- Country United States
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