Premier Medicine and Orthopaedic Institute
2150 N Waterman Ave, Ste 303, San Bernardino, California, 92404
Patients are generally satisfied with the medical care provided by the doctors, who are often described as knowledgeable and compassionate. However, the administrative experience is a major pain point. Patients frequently report extreme difficulty reaching the office by phone, long wait times, and poor communication regarding appointments and billing.
We analyze 76 public reviews for Premier Medicine and Orthopaedic Institute using our data models and filter out spam to highlight only authentic feedback.
If you can't get through on the phone, try visiting in person to schedule or follow up.
✓ What Works Well
- Knowledgeable doctors
- Effective treatments
- Clean office
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Poor admin follow-up
- How do I get an appointment?
- Are the doctors good?
- Why is the phone line always busy?
Doctors are great, staff is not
Phone system is a disaster
Worth the wait for the care
- Category Health & Medical
- Neighborhood San Bernardino
- City San Bernardino
- State California
- Postcode 92404
- Country United States
