42450 W 12 Mile Rd, Suite 200, Novi, Michigan, 48377
Premier Novi Dentistry (formerly Advanced Dental Concepts) has seen a decline in patient satisfaction following a change in ownership. While some patients still have positive experiences, many report a revolving door of staff, poor communication, and issues with billing and insurance. It is a practice in transition, and patient experiences are currently quite inconsistent.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are a long-term patient, be extra vigilant with your billing statements during this transition period.
✓ What Works Well
✗ Areas to Improve
It used to be a solid practice, now it's hit or miss.
Billing errors are a major headache.
The new ownership has some growing pains.