40 Alexandria Blvd, Suite 1030, Oviedo, Florida, 32765
The clinical care at this practice is often described as excellent, with many patients praising the doctors' knowledge and bedside manner. However, the administrative side is a major pain point. Frequent complaints about poor communication, billing errors, and difficulty reaching the office by phone have led to significant patient frustration. It is a 'great doctors, bad management' situation.
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If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office management is a mess.
I felt very comfortable with Dr. Otto.
Billing department needs serious improvement.