266 W Lancaster Ave, STE 200, Malvern, Pennsylvania, 19355
Patients generally respect the medical expertise of the doctors here, but the administrative side is a major headache. Long wait times, rude front desk staff, and poor communication regarding billing and scheduling are common complaints. It is a mixed bag where the clinical care often outshines the office management.
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If you need an urgent appointment, they are often accommodating, but bring a book for the long wait.
✓ What Works Well
✗ Areas to Improve
Doctors are great, office is a mess.
Worth the wait for the care.
Avoid the front desk if possible.