160 E Artesia St, Suite 255, Pomona, California, 91767
This orthopedic group is generally praised for its skilled surgeons and professional care. Many patients report successful surgeries and positive recovery experiences. However, there are significant complaints regarding administrative communication, specifically with follow-ups and referrals. While the clinical outcomes are often excellent, the administrative side can be a source of frustration for some.
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If you are waiting for a referral, follow up with the office manager if you haven't heard back within a week.
✓ What Works Well
✗ Areas to Improve
Great surgeon, but the office staff is hard to reach.
Life-changing surgery, very grateful.
Admin side needs improvement.