8815 Germantown Ave, Suite 14, Philadelphia, Pennsylvania, 19118
Patients generally praise the surgical skill and bedside manner of the doctors, particularly Dr. Vakil. However, the administrative side is a major pain point, with many reporting extreme difficulty reaching the office by phone. While the clinical outcomes are often excellent, the front-end experience is frequently described as frustrating.
The clinical care is highly rated, but patients should be prepared for significant administrative hurdles when trying to schedule or follow up.
✓ What Works Well
✗ Areas to Improve
Doctors are top-notch
Getting an appointment is a headache
Clinical care is worth the wait