Premier Pain Treatment Institute
111 Vandament Way, Mount Orab, Ohio, 45154
This clinic is a polarizing experience. Many patients praise specific staff members like Candi and April for their kindness and support, feeling truly heard and cared for. Conversely, a significant number of patients report feeling judged, dismissed, or treated like 'junkies' by other staff and providers. Administrative issues, including billing errors and poor communication, are frequent complaints.
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Build a relationship with specific staff members who are helpful, but be prepared for potential administrative friction.
✓ What Works Well
- Some staff members are exceptionally kind and caring
- Effective treatment plans for some patients
- Easy online scheduling
✗ Areas to Improve
- Inconsistent and often rude administrative staff
- Patients feel judged or dismissed regarding pain management
- Frequent billing and communication errors
- Why is the front desk so rude?
- Are they judgmental about pain medication?
- How do I resolve billing issues?
Care quality depends heavily on which provider you see
Administrative processes are a major pain point
Some patients feel like a number
- Category Health & Medical
- City Mount Orab
- State Ohio
- Postcode 45154
- Country United States
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