3903 S Cobb Dr SE, Suite 200, Smyrna, Georgia, 30080
Patients generally appreciate the clinical care provided by Dr. Chaganty, Dr. Kim, and the PAs, often noting their thoroughness and bedside manner. However, there is a recurring theme of frustration with the administrative staff, particularly regarding billing, insurance verification, and communication. While the medical care is often rated highly, the administrative hurdles can significantly detract from the patient experience.
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Verify your insurance coverage directly with your provider before your appointment to avoid administrative issues.
✓ What Works Well
✗ Areas to Improve
Dr. Chaganty is a wonderful doctor.
The front desk staff needs better training.
Great care, but the admin side is a headache.